Welcome to the GreatCall Family! Thank you for using our devices and services. These terms and conditions (“Terms”) apply to your use of the Lively Wearable device, Lively Wearable service including Lively app, GreatCall Link, Fall Detection, Activity Tracker, Daily Challenges, and 5Star Urgent Response Service (collectively referred to herein as “Services” and individually referred to herein as “Service”). References to “GreatCall”, “our”, “we”, or “us” refers to Best Buy Health, Inc. d/b/a GreatCall. Please read these Terms carefully.

Our Services vary, so additional terms may be included with certain additional Services. Those additional terms become part of your agreement with us if you use those Services. If you do not agree to the terms, do not use our Services.


These Terms are the entire agreement between you and us with respect to your Lively Wearable device and Services. It supersedes all other agreements or representations, oral or written, between us, past or present, and may not be amended except in a writing signed by GreatCall, unless otherwise stated herein. If any part of these Terms is considered invalid, the rest of it will remain enforceable. No waiver of any part of these Terms or of any breach of it, in any one instance will require us to waive any other instance or breach. In some circumstances we might decide to provide you service voluntarily even if you would not otherwise qualify. This will not be a waiver or require us to do so again.

Effective Date: February 20, 2020.

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